Health care as a sector is among the biggest industries in the United States second only to agriculture and manufacturing industries, offering employment to millions of man and women and serving a growing population with vital services. Given the fact that there are many healthcare companies in the USA today, arriving at the best healthcare company was not easy. In this article, I will describe what factors influence the ranking of healthcare companies and determine the best healthcare company by performance, service, and the market factor.
Performance measurement for a healthcare organization is very crucial in the healthcare industry.
Keyword: benchmarking
To be able to define the best healthcare company in the United States it is relevant to define some criterias based on which such a company can be defined. Benchmarking is the act of comparing an organisation’s performance to that of its competitors or even the industry average. Some key metrics that can be used to benchmark healthcare companies include:
- Patient satisfaction
- Clinical quality measures
- Financial performance
- Innovation and research
When providing these performances for different healthcare companies then one can be able to determine which specific company is the best performing company in the industry.
Quality of service offered and access to customers
Keyword: healthcare accessibility
Therefore, I identified the level of service as one of the key aspects that define the quality of a healthcare company. This includes factors such as:
- Appointment availability
- Waiting times
- Quality of care
- Intention and business management
Thirdly, the healthcare company should provide access to all people in the need irrespectively of their, economic status, ethnic background or geographical location. This ranges from providing affordable healthcare services to ensuring that access is not restricted to specific geographical areas and ensuring that people who cannot physically attend any of our facilities can access service through telemedicine.
Are Sales and Marketing Organised and Do They Influence and Innovate?
Keyword: industry leaders
However, to qualify for the position of being the leading HC Company in the USA, the firm must also command considerable power Helms et al, 2009 p 213. This includes:
- New glue treatments and technologies
- Conducting research activities and coming up with innovation.
- Making of policy and legislation in the area of healthcare.
- Networking with other medical centers is d)
Some of the industry leaders are those that continuously introduce new products, services, procedures or improvements into the field of healthcare IT and treatment.
Searching for the No 1 Health Care Company in USA
Keyword: UnitedHealth Group
When looking at the factors mentioned above, we are in a position to identify who is the number one healthcare company in the USA and that is UnitedHealth Group. This company has perennially been on the list of best healthcare delivery companies within this country according to performance, service delivery, market share, and novelty.
Performance: Patient satisfaction and clinical quality benchmarking reports show that UnitedHealth Group is performing much better than its competitors within the industry.
Service Quality and Access: Some of these services include; employer-sponsored health insurance and self-purchase insurance, medicaid, and medicare plans. They also provide telemedicine services and have opened up their operation in rural areas.
Market Influence and Innovation: In the recent past, UnitedHealth Group has focused on the research and development aspect where the firm wants to discover new technologies and treatment. Besides being theoretical in assisting the healthcare institutions to have quality services, they have also functioned in policy making in healthcare as well as partnership with the other healthcare institutions.
Conclusion
There is stiff competition for outstanding healthcare companies around the globe and specifically in the United States, but according to performance, customer service, market control, and creativity, UnitedHealth Group is the 1st health strategic company. Through constant endeavour to offer a better patient centred healthcare and making sure they are on the cutting edge of healthcare delivery UnitedHealth Group deserves to be the leading industries in healthcare.
